Confusion at check in, as receptionist/computer system showing only one room book. Luckily I had taken all booking confirmation showing correct bookings of 2 rooms and they had rooms available.

The staff were very unprofessional. Silvia, the receptionist lady, spoke to me very rudely when I on phone ask her for a modification date of my booking. She said clearly to me, as this was a reservation made by Booked.net she wouln´t want to chage date of my reservation. She told me if I would have booked directly to the hotel, they would have been done. After 5 calls to hotel and 10 minutes waiting on the line, I could talk with Mr, Carlos Reservation Manager, he was polite but also unflexible to modifty date my reservation.I would never recommend this Hotel to anyone.I felt very bad on the phone. They charged me the room to my credit card. I have phoned three times now, I still waiting for an invoice by fax or email. This is very lamentable! My only one bad experience in Mallorca hotels in many years.

Staff was friendly and helpful

Room had low standard (small, many things broken, no spare pillows), very average breakfast

I found this hotel pretty nice, small and comfortable. i liked the view from the roof very much. The spa was small, but they have everything u can relax. It has very good location, close to Palma, close to airport, close to Purobeach. I didnt like breakfasts much, but i missed most of them so it was no problem for me:)

The only one thing was a bit strange:) i could hear everything happens in neighbors bathroom, i guess they could hear me also:) it seemed there was no wall at..

The view from our balcony was straight into the opposite rooms. It was quite awful

I only asked to put me on a good WI-fi room and they put me in the only room that didnt have wi-fi. I ask to change and they refuse.

Good location, Good breakfast and Good dinner

Very bad hard beds with sheets and blanket. Very noisy. (You could hear people talking in the next room) Especially in the badroom you could hear literaly every move in the other badroom.

Reasonable option for a stopover. The staff were extremely helpful and the location convenient for the airport.

Noisy so not easy to sleep. The air conditioning (essential because of the heat) was very noisy; however, it did help to drown out the noise of planes flying overhead and revellers in the street.

Close location to the Palma airport, proximity to the sea.